Help/FAQ

About Us

Iron Wing Sales, LLC specializes in the distribution of Genuine OEM New, NOS (New Old Stock), NLA (No Longer Available), Obsolete, Surplus, Remanufactured/Refurbished, Aftermarket, Spare, Replacement, Used, and Hard to Find Parts spanning across various industries including but not limited to Commercial Vehicle Parts, Light-Medium-Heavy Duty, Severe-Duty, Car/Truck Parts, Bus, Heavy Equipment Parts, Agricultural/Forestry Parts, Industrial Electrical Parts, Industrial Supply Parts, Material Handling, Crane, Industrial Marine and Mining. We have some of the most extensive inventory at the most competitive prices.

 

How does the Parts Search work?

The best way to search is by Part Number.  The parts search performs a 'Stripped' part search. What that means is that any special characters are stripped out of the user entered part number during the search and then our database is searched on a stripped part number field and the description. So, if you search for part number 123-45, it actually searches a stripped part number field in our database for part number 12345. This helps increase your ability to find parts, especially in cases where the special characters are not known or are possibly placed in the wrong sequence when searching.
The part search also performs a "Contains" search. What that means is if you search for part number 12345, results with these characters in the part or description will be returned as well.

Users are also able to search and filter by price range, manufacturer, description or category .  The best way to search by description is with limited words.  For Example: if the search is for a Haldex Parking Brake Trailer Manifold Dash Valve, then the user would use "valve" or "dash valve".  The search could then be narrowed down by manufacturer.  Start with the broadest term and funnel the search down to more specific descriptions and manufacturers.

***Please Note: We are currently categorizing all of the parts on our website so the categories are a work in progress.  Every week you will see more parts categorized.  If you don't see the part you are looking for in a category then search by part number or description.  Thanks for your patience while we work to make your visit to our website more pleasant.***

 

How to Request More Information on a Part?

When you search for parts, your results will be shown in a gallery format. Each gallery product has a header for Part Number, Description and Pricing. If the product has the Request Price Icon, you will select the request pricing via email. When you click on the product it will take you to a Product Information Page. If you do not see spec information that you require such as Pictures, Dimensions, and Technical Information, then select the box that reads REQUEST INFO. Fill out the Form and it will automatically email us. We will have our Sales Tech Team pull the item and we will email you the requested information. You can also select Request Price from the Product Page.

 

Standard Domestic Shipping Information

Domestic Ground Shipping

< $100 Flat Rate of $15

>=$100 **Free Domestic Ground Shipping on qualifying orders with eligible items.

**Only orders shipping domestically within the contiguous 48 states and an item total equal to or over $100 qualify for this offer.

 

Standard Domestic Shipping Exceptions

This offer is not valid for the following: Freight/LTL, Priority Shipping, Alaska/Hawaii, US Protectorates, or International Orders. This also does not apply to products considered oversize (OS) by FedEx.  Examples of products excluded from free shipping are Fuel Tanks, Hoods, Radiators, Large Cylinders, Large Gears, Large Shafts, Large Valves, Large Electric Motors, Seats, Seat Assemblies, Brake Drums, Axles, Tires, etc.

If you qualify for FREE Domestic Ground Shipping but your order also contains one or more ineligible items, you will be charged shipping fees for those ineligible items only.

We will contact you by email if Freight/LTL, International, Alaska/Hawaii, US Protectorates, or Oversize Item charge is required.

 

Domestic Express/Priority Shipping

If you require Domestic 2 Day or Overnight Shipping, please contact us.

 

International Shipments

Customer will be contacted with a shipping quote:

Under 70# - Typically ships DHL Express
Over 70# - Typically ships DHL Express

All Shipments to Canada: Typically ships DHL Express or FedEx

Contact us for other shipping options.

We will send a separate virtual invoice via email for International Shipping Charges. The customer can pay via PayPal or Credit Card.
If a customer does not agree to the shipping charges, the order will be canceled and all payments refunded via original payment method.
Customer is responsible for all sales tax, use tax, excise tax, or other tax duty or similar fee imposed by any governmental authority in connection with the sale or use of the products

Copyright Iron Wing Sales. 2024